Call a Nurse - Multiple Myeloma Research Foundation

MMRF Patient Support

​ Speak to an MMRF Nurse Patient Navigator

An MMRF Nurse Patient Navigator can guide you through your multiple myeloma journey every step of the way. Call Monday – Friday, 9-7 ET​ 1-866-603-MMCT(6628)​ or email

About the MMRF Patient Support Nurses

At the MMRF we have seen evidence that the more knowledgeable you become, the more
empowered you are to make the decisions and choices that lead to improved care. The MMRF nurse specialists are an invaluable source of information and support. They receive over 7,500 calls a year from patients and caregivers.

Meet the Nurses

Linda Northcutt, Team Manager, RN, BSN, MBA, PHN, CCM, has 39 years of experience as a registered nurse, as well as research experience. Linda received the Navy Achievement Medal for providing training to Corpsman and Guamanians to help increase the number of licensed nurses on the island of Guam. She attended Mercy School of Nursing, Texas Tech University, East Texas University, University of San Diego and University of Phoenix.

Jacqueline Casas, RN, BSN, has been a registered nurse for 19 years and specializes in oncology. She has worked in oncology units and radiation oncology clinics for many years. Though the majority of Jacqueline’s career has been at the bedside in acute care oncology units, she also has five years of clinical research experience. Jacqueline received her BA from Lubbock Christian University and her BSN from Texas Tech University Health Sciences Center School of Nursing.

Millicent Douglas, RN, BSN, OCN has been a registered nurse for 34 years, specializing in oncology and psychiatry. Millicent spent the majority of her career educating others. She taught nursing at the university level, but her passion for learning and teaching surpasses the walls of a classroom. Millicent is fiercely committed to educating her patients as well. She received her BA and BSN from Northeast Louisiana University.

Norma “Katy” Welch, RN, OCN has been a registered nurse for 28 years. Katy specializes in working with multiple myeloma patients. She worked with the Multiple Myeloma Institute in the transplant and myeloma program and acted as a traveling nurse for the Myeloma Research and Transplant Institute. Katy completed her undergraduate studies at the University of Texas at Texarkana and attended William Buchanan School of Nursing Texarkana College.